Nivasoft Insights https://www.nivasoft.com/blog/ Research-backed perspectives on GCCs, enterprise AI and Salesforce. en India can build healthcare AI. Can its GCCs own the outcomes? https://www.nivasoft.com/blog/healthcare-ai-india-gcc-outcomes/ https://www.nivasoft.com/blog/healthcare-ai-india-gcc-outcomes/ Tue, 27 Oct 2026 03:30:00 GMT GCC India's 40+ healthcare GCCs are moving into AI drug discovery and clinical data science. Here's why ownership, validation and outcome metrics must follow. What should your India GCC change for headquarters? https://www.nivasoft.com/blog/india-gcc-headquarters-ai-impact/ https://www.nivasoft.com/blog/india-gcc-headquarters-ai-impact/ Thu, 22 Oct 2026 03:30:00 GMT GCC Lowe's, SAP Labs India and Walmart show India GCCs building AI that moves HQ metrics. How to pick the first HQ workflow for your centre. Your GCC has an AI roadmap. Who has the authority to deliver it? https://www.nivasoft.com/blog/gcc-ai-maturity-roadmap-authority/ https://www.nivasoft.com/blog/gcc-ai-maturity-roadmap-authority/ Wed, 14 Oct 2026 03:30:00 GMT Enterprise AI The nasscom, Zinnov and Tiger Analytics GCC AI Maturity Study: 70% of GCCs have an AI roadmap, but only 17% of GenAI use cases reach production. As your GCC expands AI, is its security capacity keeping up? https://www.nivasoft.com/blog/gcc-ai-security-capacity-gap/ https://www.nivasoft.com/blog/gcc-ai-security-capacity-gap/ Thu, 08 Oct 2026 03:30:00 GMT Security HFS Research and ANSR surveyed 47 India GCC leaders: 55% expanded AI in 18 months, but only 15% expanded cybersecurity and risk operations. AI can do more of the work. So where does that leave IT services? https://www.nivasoft.com/blog/it-services-future-ai/ https://www.nivasoft.com/blog/it-services-future-ai/ Wed, 07 Oct 2026 03:30:00 GMT Enterprise AI Deloitte India plans 50,000 hires by 2030 and cut SAP cloud implementations to weeks. Why services still matter as AI takes on more delivery work. Who will turn your AI investment into something that works every day? https://www.nivasoft.com/blog/forward-deployed-engineers-india-gcc/ https://www.nivasoft.com/blog/forward-deployed-engineers-india-gcc/ Mon, 05 Oct 2026 03:30:00 GMT Talent Forward Deployed Engineer job postings in India rose nearly 800% year-on-year. What that means for GCCs building AI capability in-house. Could your next AI advantage be sitting in your support tickets? https://www.nivasoft.com/blog/small-language-models-enterprise-india/ https://www.nivasoft.com/blog/small-language-models-enterprise-india/ Wed, 30 Sep 2026 03:30:00 GMT Enterprise AI How Indian companies use small language models (SLMs) to turn domain knowledge into focused, affordable AI, with results from ManageEngine and NoBroker. If an AI agent can act on its own, who is responsible when it crosses a boundary? https://www.nivasoft.com/blog/ai-agent-security-accountability/ https://www.nivasoft.com/blog/ai-agent-security-accountability/ Wed, 23 Sep 2026 03:30:00 GMT Security Google's threat intelligence CTO on AI as an arms race of speed, and the scope, access limits and human ownership every enterprise AI agent needs. Many organisations are exploring AI agents. Far fewer have redesigned the workflows. https://www.nivasoft.com/blog/ai-agents-workflow-redesign-salesforce/ https://www.nivasoft.com/blog/ai-agents-workflow-redesign-salesforce/ Thu, 10 Sep 2026 03:30:00 GMT Enterprise AI An AI agent can't fix fragmented data or an unowned process. A five-point test for picking the first Salesforce workflow to hand to an agent. AI's next leap is about getting work done https://www.nivasoft.com/blog/agentic-ai-ask-to-task/ https://www.nivasoft.com/blog/agentic-ai-ask-to-task/ Wed, 09 Sep 2026 03:30:00 GMT Enterprise AI From 'ask' the AI to 'task' the AI: how agentic AI changes how businesses measure value, with examples from Cars24, SouthArc Digital and Harness.